Privacy Policy

At PoolRevive La Mirada Pool Services, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information that you provide directly to us, including:

• Your name, address, phone number, and email address
• Property details including pool size, type, and equipment
• Payment information and billing details
• Service history and preferences
• Communications with our team

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages viewed, and how you interact with our site.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our pool cleaning and maintenance services
• Schedule appointments and send service reminders
• Process payments and manage your account
• Communicate with you about your service and respond to inquiries
• Send important updates about your pool care
• Improve our website and customer experience
• Comply with legal obligations and enforce our terms

We may also send you promotional information about our services, but you can opt out of these communications at any time.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors and scheduling software
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

All third-party service providers are required to keep your information confidential and use it only for the purposes we specify.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure methods for data transmission and storage, and we limit access to your information to employees who need it to provide services to you.

However, no security measure is perfect, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

5. Data Retention

We retain your personal information for as long as necessary to provide services to you and fulfill the purposes described in this policy. After you stop using our services, we may keep some information for legal, tax, or business purposes, but we will securely delete or anonymize data when it is no longer needed.

6. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications
• Object to certain uses of your information

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze how visitors use our site. You can control cookie settings through your browser, but disabling cookies may limit some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any website you visit.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

By using our services, you acknowledge that you have read and understood this Privacy Policy.